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SERVICES FOR LOCAL AUTHORITIES

We offer our full range of research and evaluation services to local authorities (county councils, unitary authorities, district / borough councils and parish / town councils) at very competitive prices.

 

We can help you to gauge the opinions and perceptions of service users, explore how services and facilities are used and how they might be improved, evaluate policies or initiatives and assess the impact they might have had, conduct consultations with communities or user groups, carry out surveys of residents or conduct focus groups / interviews for in-depth investigations into specific issues.

Here are some examples of how we can help you:

  • Online and paper questionnaires among residents to gauge satisfaction with, perceptions of or engagement with the council and its services

  • Interviews or discussion groups with service users to help you form an in-depth understanding of specific aspects of your services

  • Observational studies and/or video research to explore how services and facilities are used (e.g. leisure centres, libraries, town or village centres etc.)

  • Consultations over proposed changes or new policies affecting residents

  • Process or impact evaluations of programmes, policies or initiaitives

  • Analysis and reporting of data from surveys or other research exercises that you have already conducted

  • Collection and analysis of in-depth data from service users, such as diaries or blogs

 

We provide a bespoke research service and will listen to your needs and provide guidance and advice on the best options for your particular research problem and to suit your budget.

 

Please contact us if you would like further information and/or a quotation.

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