Focus groups and interviews

Do you need an in-depth understanding of the views of groups of stakeholders?

We can conduct interviews or focus groups with your key stakeholder groups (such as students/pupils, staff, parents, governors, etc.) to explore overall perceptions or specific aspects of your school, college or higher education institution.

We can undertake focus groups in-person or online (e.g. via Zoom, MS Teams, etc.) and interviews can be conducted in-person, online or by telephone. For schools our experienced DBS checked researchers can undertake age appropriate discussions and activities with children to gather data.

These services will provide a deeper understanding of the issues affecting groups and individuals, help in evaluating and monitoring the situation in your setting, and provide an in-depth evidence base on which to plan improvements to provision.

I really appreciate the care that Kathy took to ensure that the research brief was fulfilled as planned. A very professional service.

Sarah Heesom

Transform Teaching School Alliance & Trust

Case study

A London university commissioned us to conduct research to provide an evidence base for improving their study skills support services. As well as conducting a review of study skills support services at other similar higher education institutions, we also carried out focus groups with students and face to face interviews with staff.


The focus groups gathered information on how and why students currently access study skills support, how satisfied they are with the support, and what their ideal study support services would look like. The staff interviews explored what support academic staff are already providing, whether and how the role of the central study skills support service could or should be expanded and how the academic departments could work collaboratively with the central study support service to ensure students have access to the best possible support.


Our researchers drew together the findings from the different strands of the research and produced a report which highlighted the key messages and provided recommendations to help the university in further developing their study support services.

Want to talk to us about a similar project?